Privacy Policy

1. Introduction

Welcome to Wellness Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wellnessacademy.uk and use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a course or subscription
• Sign up for our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and email address
• Payment information (processed securely through Stripe)
• Account credentials
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and time spent on pages
• Referring website
• Course progress and completion data

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process your transactions and manage your subscriptions
• Send you course updates and administrative information
• Respond to your inquiries and provide customer support
• Improve our website and services
• Analyze usage patterns and trends
• Prevent fraud and enhance security
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Microsoft Clarity)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to show relevant advertisements (with your consent)

5. Third-Party Services

We use trusted third-party services to help us operate our business:

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Microsoft Clarity: Analytics and user behavior tracking
• Mux: Video hosting and streaming
• AWS S3: File storage
• Resend: Email communications

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@wellnessacademy.uk

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: